Privacy Policy
How Eleutheria collects, uses & shares personal data
Effective Date: 1 July 2025
This Privacy Policy explains how Tanantor Ltd., trading as Eleutheria (“Eleutheria,” “we,” “us”) collects, uses, and shares personal data when you visit our sites, create an account, or use our Services.
1. Data Controller
If you live in the EEA, UK, or Switzerland, the data controller is:
Tanantor Ltd., trading as Eleutheria
13 Upper Baggot Street, 2nd Floor, Dublin 4, D04 FW01, Ireland
Email: privacy@eleutheria.ai
Outside those regions, the same entity acts as controller.
2. What We Collect
2.1 Data You Provide
- Identity & Contact – name, email, phone.
- Payment – card last four digits, billing address (processed by Stripe).
- Inputs, Outputs & Feedback – per our Terms.
- Support / Marketing Comms.
2.2 Data Collected Automatically
- Technical – IP, device IDs, browser, OS, referrer.
- Usage – pages visited, features used, timestamps.
- Cookies & Similar Tech – see Cookie Notice.
2.3 Third-Party Sources
- Publicly available info.
- Licensed commercial datasets.
We do not knowingly purchase sensitive personal data.
3. Why We Process Personal Data
Purpose | Legal Basis (GDPR) |
---|---|
Provide & bill for the Services | Contract |
Improve safety, debug, combat fraud | Legitimate Interests |
Optional marketing emails, model-training opt-ins | Consent |
Tax, accounting, law enforcement | Legal Obligation |
4. How We Use Personal Data
- Operate, secure, and maintain the Services
- Process payments and prevent fraud
- Respond to inquiries and send administrative messages
- Improve models and UX (aggregated / de-identified)
- Enforce our Usage Policy and comply with law
5. Sharing & Disclosure
We disclose data only:
- to service providers (hosting, payments, analytics) under GDPR-compliant contracts;
- to affiliates for internal operations;
- to authorities when legally compelled;
- in connection with a merger or acquisition;
- with your consent or at your direction.
We do not “sell” personal data as defined by the CCPA/CPRA.
6. International Transfers
Data may be stored in or accessed from countries outside the EEA. Where required, we rely on Standard Contractual Clauses or adequacy decisions.
7. Retention
We keep personal data only as long as necessary. Conversations you delete are removed from production systems within 30 days unless flagged for Trust & Safety.
8. Your Rights
Subject to local law, you can request:
- Access to your data
- Correction of inaccuracies
- Deletion (in certain cases)
- Restriction or objection to processing
- Portability of data you provided
Email privacy@eleutheria.ai. We may verify your identity before responding.
9. Security
We use TLS in transit, at-rest encryption, least-privilege access controls, and periodic security audits.
10. Children
The Services are not directed to children under 18. If we learn we have collected data from a minor, we will delete it.
11. Changes
We will post any Privacy Policy changes here and email notice of material updates ≥ 30 days before they take effect.
12. Contact
Privacy queries: privacy@eleutheria.ai
Data Protection Officer: dpo@eleutheria.ai
Last updated: 27 June 2025